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Add local context to payment support requests

Give payment support requests a useful location and time zone summary when the customer shares coordinates.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Reverse Geocoding With Timezone API

Tool to return reverse geocoding and time zone info for given coordinates. use when you need both locality details and timezone data in one call.

Why this helps

Support requests can arrive without enough local context to coordinate a helpful response.

  • See locality and time zone together in one summary.
  • Reduce back and forth to establish local context.
  • Keep the original request alongside the enrichment result.

Setup

Build it in a few focused steps.

  • 1Connect Stripe and Big Data Cloud once in the Notis portal.
  • 2Create an automation in Automations, New Automation, with a name and prompt.
  • 3Tell Notis to use the coordinates supplied in a webhook request to look up locality and time zone, and summarize the result with the payment context; select a webhook trigger.
  • 4Choose a channel for run reports, then test with one real example that includes coordinates.

Questions about this workflow

Where do the coordinates come from?

The webhook request must include coordinates. Notis cannot infer them from a Stripe payment event unless they are supplied in the request.

What does the lookup return?

Big Data Cloud's Reverse Geocoding With Timezone API returns reverse geocoding and time zone information for the coordinates.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Big data cloud. A trigger fires from one place; an action lands in another.

Stripe triggers

Big data cloud actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Am I Roaming API

Tool to determine if the user is roaming based on their ip address and gps coordinates. use after obtaining device location to verify roaming status before mobile actions.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

ASN Extended Receiving From Info API

Tool to return upstream providers (receivingfrom) for a given asn. use when you need a paginated list of ases feeding traffic for the specified asn.

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

ASN Extended Transit To Info API

Tool to return downstream customers (transitto) for a given asn. use when you need a paginated list of ases receiving traffic from a specific asn.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

ASN Rank List API

Tool to fetch a ranked list of autonomous systems by ipv4 announcement volumes. use after you need to compare or analyze as ranks.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

BGP Active Prefixes API

Tool to retrieve ipv4 or ipv6 prefixes currently announced on bgp. use when inspecting bgp routing announcements for a given asn.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Reverse Geocoding With Timezone API

Tool to return reverse geocoding and time zone info for given coordinates. use when you need both locality details and timezone data in one call.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Country by IP Address API

Tool to geolocate an ip address and retrieve country details and demographics. use when you need country-level data after obtaining the target ip address.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Country Info API

Tool to fetch detailed country information by iso code. use when you need localized names, currencies, regions, and other metadata for a country.

ActionInstant

Connect any two apps with Notis in the middle.

Stripe and Big data cloud, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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