Keep opted-in charge failures visible to your team
Put eligible charge failures somewhere easy to review, with clear limits on who gets added.
Trigger
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Action
Add Contact to List
Tool to add a new contact to a specific list. use after verifying the list id exists.
Why this helps
A failed direct charge can require follow-up, yet it is easy to lose among other Stripe activity.
- Organizes eligible contacts after a failed direct charge.
- Keeps contact addition dependent on clear marketing consent.
- Makes a billing follow-up decision easier to find.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Benchmark Email once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for charge-failure review.
- 3In one instruction, tell Notis to add the contact to your review list only when explicit marketing consent is clear.
- 4Pick the Stripe Charge Failed trigger and choose where run reports go.
- 5Test with one real failed charge event and confirm the run report shows the result.
Questions about this workflow
Is this the same as a failed payment intent?
No. This automation uses the separate Stripe Charge Failed event for direct charges in the legacy Charges API.
Will the workflow send a follow-up email?
No. The allowed Benchmark Email action adds a contact to a list for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Benchmark email. A trigger fires from one place; an action lands in another.
Stripe triggers
Benchmark email actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Contact From List
Tool to delete a contact from a specific list by contactid. use when you have list and contact ids. example: "delete contact 2040826674 from list 15257899"
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Contact List
Tool to delete a contact list. use after confirming that the list is no longer in use.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Delete Email Campaign
Tool to delete an email campaign. use when removing a campaign by its id. use after confirming the campaign id is correct.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Delete Linked Agency Account
Tool to delete a linked agency account. use when revoking a linked agency account by its id. use after confirming the account id is correct.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Delete Webhook
Tool to delete a webhook from a contact list by its id. use when removing obsolete or invalid webhooks after confirming list and webhook details.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Get All Confirmed Emails
Tool to retrieve all confirmed email addresses for the client account. use after user completes email confirmation flows to fetch final list.
Product Created Trigger
Triggered when a product is created in Stripe
Get Client Account Settings
Tool to get client account settings such as company, language, timezone, and sender info. use when you need to fetch account configuration before sending campaigns.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Get client details
Tool to get client details including profile data, contact count, and plan information. use when verifying account profile and limits.
Connect any two apps with Notis in the middle.
Stripe and Benchmark email, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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