Bring Basin project context into payment failure triage
A failed payment intent can prompt a quick lookup of the Basin project tied to the follow-up work.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Get Project Details
Tool to retrieve detailed information about a specific project. use when you have a project id and need its metadata (name, created at, updated at).
Why this helps
Payment triage slows down when the team has to find and inspect the related Basin project separately.
- Retrieve metadata for the specified Basin project on failure
- Add project context to payment triage
- Reduce separate lookups during follow-up
Setup
Build it in a few focused steps.
- 1Connect Stripe and Basin once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis the outcome from a connected channel.
- 3In one instruction, ask Notis to retrieve details for the specified Basin project when a payment intent fails and summarize the metadata.
- 4Pick the Stripe Payment Intent Failed trigger and choose a report destination.
- 5Test with one real failed payment intent and the intended project id.
Questions about this workflow
What information can this retrieve?
It retrieves details for a project by id, including its name and created or updated timestamps.
Can it find the project from a customer name?
Only if a reliable mapping is supplied or available in the returned data. Otherwise, provide the project id.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Basin. A trigger fires from one place; an action lands in another.
Stripe triggers
Basin actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Form
Tool to create a new form in basin. use when you need to automate form setup with name, timezone, and project association; optionally configure redirect, notifications, or spam protection.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Form Webhook
Tool to create a new webhook for a specific form. use when you need to programmatically add a webhook once you have the form id and callback url confirmed.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create Notification
Tool to create a new notification webhook. use when you need to forward form submissions to an external service.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create Project
Tool to create a new basin project. use when you need a new organizational container for forms. example: "create a project named marketing leads."
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Delete Form
Tool to delete a form. use when permanently removing a form after it's no longer needed. ensure the form id is correct; this operation is irreversible.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Delete Integration
Tool to delete a form webhook integration. use when removing an obsolete integration by id.
Product Created Trigger
Triggered when a product is created in Stripe
Delete Project
Tool to delete a project. use when you need to remove a project after confirming its id. returns the deleted project's details.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Delete Webhook
Tool to delete a specific webhook. use when you need to remove a webhook from a form after confirming its id.
Connect any two apps with Notis in the middle.
Stripe and Basin, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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