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Review Basin forms as a subscription ends

A subscription ending can prompt a quick review of available Basin forms that support cancellation feedback or offboarding.

Trigger

Subscription Deleted Trigger

Triggered when a subscription is deleted in Stripe

Action

Get Forms

Tool to retrieve a list of all forms. use after authentication to fetch all your forms.

Why this helps

Teams may forget to collect feedback or review the intake forms available when a subscriber cancels.

  • Retrieve the Basin form list at the time of cancellation
  • Surface forms that may support an offboarding process
  • Reduce manual searching for feedback intake

Setup

Build it in a few focused steps.

  • 1Connect Stripe and Basin once in the Notis portal.
  • 2Create a new automation in Automations, New Automation, or explain the outcome to Notis from a connected channel.
  • 3In one instruction, ask Notis to retrieve Basin forms when a subscription ends and identify forms relevant to offboarding using your criteria.
  • 4Pick the Stripe Subscription Deleted trigger and choose where run reports go.
  • 5Test with one real deleted subscription.

Questions about this workflow

Can Notis identify a cancellation survey automatically?

Only if your form inventory includes identifying details or you provide criteria that Notis can apply to the returned information.

Will this submit a cancellation response?

No. It retrieves the list of forms. The available Basin actions do not include submitting a form response.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Basin. A trigger fires from one place; an action lands in another.

Stripe triggers

Basin actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Form

Tool to create a new form in basin. use when you need to automate form setup with name, timezone, and project association; optionally configure redirect, notifications, or spam protection.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Form Webhook

Tool to create a new webhook for a specific form. use when you need to programmatically add a webhook once you have the form id and callback url confirmed.

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

Create Notification

Tool to create a new notification webhook. use when you need to forward form submissions to an external service.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Create Project

Tool to create a new basin project. use when you need a new organizational container for forms. example: "create a project named marketing leads."

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Delete Form

Tool to delete a form. use when permanently removing a form after it's no longer needed. ensure the form id is correct; this operation is irreversible.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Delete Integration

Tool to delete a form webhook integration. use when removing an obsolete integration by id.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Delete Project

Tool to delete a project. use when you need to remove a project after confirming its id. returns the deleted project's details.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Delete Webhook

Tool to delete a specific webhook. use when you need to remove a webhook from a form after confirming its id.

ActionInstant

Connect any two apps with Notis in the middle.

Stripe and Basin, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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