Turn failed payment intents into visible review work
Put payment failures on a shared board so they have a clear place for follow-up.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Create Card in Column
Tool to create a new card in a column of a Basecamp card table. Use when you need to add a card to a card table column with optional content and due date.
Why this helps
Payment issues need investigation, but alerts alone do not give the team a place to track review.
- Give payment failures a visible review artifact.
- Keep triage work with the team's other work.
- Reduce reliance on inbox reminders.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Basecamp once in the Notis portal.
- 2Create an automation by telling Notis to add a concise triage card for each failed payment intent.
- 3Pick the Stripe payment intent failed trigger and choose where run reports should go.
- 4Test with one real failed payment intent.
Questions about this workflow
Does the card resolve or retry the payment?
No. The selected Basecamp action creates a card for review; payment processing remains in Stripe.
Can the card include a suggested next step?
Ask Notis to summarize available details or include a next step you provide. It should not invent information missing from the event.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Basecamp. A trigger fires from one place; an action lands in another.
Stripe triggers
Basecamp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete To-Do
Tool to mark a to-do as completed in Basecamp. Use when you need to complete a to-do item.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Card in Column
Tool to create a new card in a column of a Basecamp card table. Use when you need to add a card to a card table column with optional content and due date.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create Step in Card
Tool to create a step within a card in a Basecamp card table. Use when you need to add a subtask or checklist item to an existing card with optional due date and assignees.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create Chatbot
Tool to create a new chatbot in a Basecamp Campfire chat. Use when you need to add an automated bot to a chat room for posting messages and responding to commands.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create Chatbot Line
Tool to post a message as a chatbot to a Basecamp Campfire. Use when you need to post messages via a chatbot integration without OAuth authentication.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Create Document in Vault
Tool to create a new document in a Basecamp vault. Use when you need to publish a document in a specific project vault with title, HTML content, and optional publication status.
Product Created Trigger
Triggered when a product is created in Stripe
Create Project from Template
Tool to create a new project from a Basecamp template asynchronously. Use when you need to instantiate a project based on an existing template. Poll the returned URL to monitor construction progress until status becomes 'completed'.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Create To-Do (Deprecated)
DEPRECATED: Use BASECAMP_POST_BUCKETS_TODOLISTS_TODOS instead. Tool to create a new to-do in a Basecamp to-do list. Use when you need to add a task with optional description, assignees, and due date.
Connect any two apps with Notis in the middle.
Stripe and Basecamp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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