Keep legacy charge failures visible for review
Give direct charge failures a durable home in your Basecamp project vault.
Trigger
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Action
Create Document in Vault
Tool to create a new document in a Basecamp vault. Use when you need to publish a document in a specific project vault with title, HTML content, and optional publication status.
Why this helps
Legacy charge failures can disappear into payment alerts before the team has time to investigate.
- Preserve charge failure details in the project space.
- Create a shared reference for investigation.
- Reduce missed follow-up on older billing paths.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Basecamp once in the Notis portal.
- 2Create an automation by telling Notis to publish a review record for each failed direct charge in the legacy Charges API.
- 3Pick the Stripe charge failed trigger and choose where run reports should go.
- 4Test with one real failed direct charge.
Questions about this workflow
Which Stripe failures start this workflow?
It starts for a direct charge failure in Stripe's legacy Charges API.
Can the document include troubleshooting guidance?
You can ask Notis to summarize available event information. Guidance that depends on your internal policies should be included in the instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Basecamp. A trigger fires from one place; an action lands in another.
Stripe triggers
Basecamp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete To-Do
Tool to mark a to-do as completed in Basecamp. Use when you need to complete a to-do item.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Card in Column
Tool to create a new card in a column of a Basecamp card table. Use when you need to add a card to a card table column with optional content and due date.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create Step in Card
Tool to create a step within a card in a Basecamp card table. Use when you need to add a subtask or checklist item to an existing card with optional due date and assignees.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create Chatbot
Tool to create a new chatbot in a Basecamp Campfire chat. Use when you need to add an automated bot to a chat room for posting messages and responding to commands.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create Chatbot Line
Tool to post a message as a chatbot to a Basecamp Campfire. Use when you need to post messages via a chatbot integration without OAuth authentication.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Create Document in Vault
Tool to create a new document in a Basecamp vault. Use when you need to publish a document in a specific project vault with title, HTML content, and optional publication status.
Product Created Trigger
Triggered when a product is created in Stripe
Create Project from Template
Tool to create a new project from a Basecamp template asynchronously. Use when you need to instantiate a project based on an existing template. Poll the returned URL to monitor construction progress until status becomes 'completed'.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Create To-Do (Deprecated)
DEPRECATED: Use BASECAMP_POST_BUCKETS_TODOLISTS_TODOS instead. Tool to create a new to-do in a Basecamp to-do list. Use when you need to add a task with optional description, assignees, and due date.
Connect any two apps with Notis in the middle.
Stripe and Basecamp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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