Find customer context for failed Stripe payments
Look up a related Backendless record when a payment intent fails, then surface the returned context for review.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
General Object Retrieval
Tool to retrieve objects from a specified backendless table with filtering, sorting, and pagination. use after confirming the table name and query options. example: "get users where age > 30 sorted by created desc".
Why this helps
Payment failures need quick attention, but the right customer context may live elsewhere.
- Pair a payment issue with relevant customer context
- Reduce manual record searches
- Help the team prepare follow-up
Setup
Build it in a few focused steps.
- 1Connect Stripe and Backendless once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis which existing Backendless table to query using an identifier present in the failed intent event.
- 4Pick the Stripe Payment Intent Failed trigger and choose where run reports should go.
- 5Test with one real failed payment intent that matches a Backendless record.
Questions about this workflow
Will it find a record if Stripe does not provide an identifier?
No. The query needs a value that is present in the event and can match the Backendless table.
Does this change the record?
No. The selected action retrieves objects for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Backendless. A trigger fires from one place; an action lands in another.
Stripe triggers
Backendless actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Copy File
Tool to copy a file or directory within backendless file storage. use when duplicating files to a new location after verifying source and destination paths.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Directory
Tool to create a new directory at the specified path. use when you need to organize files under a new folder structure.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create Backendless Hive
Tool to create a new hive. use when you need to provision a new hive resource before performing hive operations. example: create a hive named 'grocerystore'.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create Backendless Timer
Tool to create a new timer with schedule and code. use when scheduling recurring or one-off tasks to run server-side logic after confirming parameters.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Delete Directory
Tool to delete a directory at the specified path in backendless file storage. use when you need to remove folders after confirming the path.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Delete File
Tool to delete a file at the specified path in backendless file storage. use after confirming the file's relative path and filename.
Product Created Trigger
Triggered when a product is created in Stripe
Delete Backendless Timer
Tool to delete a backendless timer by name. use when you need to remove a scheduled timer after confirming its name.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Directory Listing
Tool to retrieve a listing of files and directories at a given path. use when browsing or filtering file storage directories.
Connect any two apps with Notis in the middle.
Stripe and Backendless, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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