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Bring customer context into a failed charge review

Start a failed charge review with the customer information your team can already search, in one run report.

Trigger

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

Action

Find Object

Tool to find the first object matching a query or filter in an index. use when debugging relevance or filter logic after confirming index exists.

Why this helps

A charge failure can require a manual hunt for the related customer record before anyone can decide what to do.

  • Pair a failed charge event with searchable customer context.
  • Reduce context switching during billing triage.
  • Give the reviewer a clearer starting point for follow-up.

Setup

Build it in a few focused steps.

  • 1Connect Stripe and Algolia once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3Describe the Algolia index to search and how to use available charge or customer details to find a relevant record.
  • 4Pick the Stripe Charge Failed trigger and choose where run reports go.
  • 5Test with one real failed charge and review the search result in the report.

Questions about this workflow

Will this change the Algolia record?

No. The selected action finds a matching object and returns it for review.

What if the event does not include a useful search value?

The workflow depends on identifiers or details supplied by the Stripe event. Review a real event first and include any needed matching context in your instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Algolia. A trigger fires from one place; an action lands in another.

Stripe triggers

Algolia actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add AB Test

Tool to create an ab test comparing search performance between two variants. use to test different index configurations or search parameters and measure impact on click-through and conversion rates.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Browse Algolia Index

Tool to retrieve all records from an index. use when you need to export or iterate through an entire index dataset.

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

Clear Objects

Tool to clear records of an index without affecting settings. use when you need to completely wipe all objects (e.g., after a bulk reindex) while preserving index configuration.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Clear Rules

Tool to delete all rules in an index. use when you need to wipe all rules before re-creating them. use after confirming no critical rules require retention.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Clicked Object IDs

Tool to send a click event to algolia to capture clicked items. use immediately after a user click outside of search contexts to report click events.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Clicked Object IDs After Search

Tool to send a click event after a search response. use when you want to report which items a user clicked in search results.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Converted Object IDs

Tool to send a conversion event for items outside of search context. use when tracking conversions on category pages or external flows unrelated to algolia search.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Copy Index

Tool to copy the specified index to a new index. use when you need to duplicate an existing index including records, settings, synonyms, and rules after confirming source and destination names.

ActionInstant

Connect any two apps with Notis in the middle.

Stripe and Algolia, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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