Subscription Details Auto-Appear as Comments on Customer Records
Customer activates a subscription in Stripe. Notis instantly adds a timestamped comment on their Airtable record with plan name, billing cycle, and start date—providing context at a glance.
Trigger
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Action
Create Comment
Creates a new comment on a specific record within an airtable base and table.
Why this helps
Subscriptions activate in Stripe, but customer records in Airtable have no record of what plan they signed up for, when, or at what price. You have to dig into Stripe to understand each customer's subscription status.
- Subscription context is visible on every customer record without leaving Airtable.
- Comments preserve a timeline of subscription changes, enabling win-back or upgrade opportunities.
- Reduces Stripe checking—all essential subscription info is in Airtable.
- Enables better customer support: support team can see subscription details in their Airtable view.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Airtable to Notis.
- 2Tell Notis: 'When a subscription is added in Stripe, add a comment to the matching customer record in Airtable saying: Subscription activated [date]. Plan: [plan name]. Billing cycle: [interval]. Amount: $[price].'
- 3Select trigger: Stripe Subscription Added.
- 4Choose notification channel.
- 5Test by creating a test subscription in Stripe and verifying the comment appears on the Airtable record within seconds.
Questions about this workflow
Will the comment include the subscription ID?
Yes. Ask Notis to 'Include the Stripe subscription ID' and it will add that as a reference, making it easy to jump back to Stripe if needed.
Can I have separate comments for subscription renewals or only the initial signup?
The Subscription Added trigger fires only on initial signup. To track renewals, create a second workflow using the Invoice Payment Succeeded trigger with a prompt like 'Add a comment: Subscription renewed for [amount] on [date].'
Are comments searchable in Airtable?
Yes. Airtable supports comment search, so you can find 'all customers with Monthly plan' by searching comments.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Airtable. A trigger fires from one place; an action lands in another.
Stripe triggers
Airtable actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create base
Creates a new airtable base with specified tables and fields within a workspace; ensure field options are valid for their type.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create Comment
Creates a new comment on a specific record within an airtable base and table.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create Field
Creates a new field within a specified table in an airtable base.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Create multiple records
Creates multiple new records in a specified airtable table.
Product Created Trigger
Triggered when a product is created in Stripe
Create a record
Creates a new record in a specified airtable table; field values must conform to the table's column types.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Create table
Creates a new table within a specified existing airtable base, allowing definition of its name, description, and field structure.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Delete Comment
Deletes an existing comment from a specified record in an airtable table.
Delete multiple records
Deletes up to 10 specified records from a table within an airtable base.
Connect any two apps with Notis in the middle.
Not just Stripe and Airtable. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7 days free trial with 20$ free usage included.
No card. Works with personal or business Airtable.