Follow up on failed Stripe payments by email
When a payment fails, send a timely email that explains the next step and helps the customer get back on track.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Send Email
Send an email using agentmail api
Why this helps
Failed payments can go unnoticed while you manually check Stripe and write follow-up emails.
- Send a consistent follow-up when a payment intent fails.
- Reduce manual checks and forgotten payment follow-ups.
- Keep the message focused on the next step the customer can take.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Agent mail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to email the customer with a clear next step when their payment intent fails.
- 4Pick the Stripe Payment Intent Failed trigger and choose where run reports should go.
- 5Test the automation with one real example.
Questions about this workflow
What starts this automation?
It starts when Stripe reports a failed payment intent.
Can Notis include a payment recovery link?
Ask Notis to include a link if one is available in the event data or provide the link in your instruction. Notis cannot invent a link.
Where do I receive run reports?
Choose a report channel when creating the automation in the Notis portal.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Agent mail. A trigger fires from one place; an action lands in another.
Stripe triggers
Agent mail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Message
Get a specific message from an agentmail inbox
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Messages
List messages from an agentmail inbox
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Send Email
Send an email using agentmail api
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Product Created Trigger
Triggered when a product is created in Stripe
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Connect any two apps with Notis in the middle.
Stripe and Agent mail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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