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Find email context for failed Stripe payments

Before following up on a failed payment, see whether recent customer emails already explain the situation.

Trigger

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

Action

List Messages

List messages from an agentmail inbox

Why this helps

A generic payment reminder can miss important context already shared in a customer email.

  • Check recent inbox messages before following up.
  • Summarize relevant customer context for a human review.
  • Reduce duplicate or poorly timed payment reminders.

Setup

Build it in a few focused steps.

  • 1Connect Stripe and Agent mail once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name.
  • 3Tell Notis to list relevant recent inbox messages after a failed payment and summarize context for review.
  • 4Pick the Stripe Payment Intent Failed trigger and choose where run reports should go.
  • 5Test the automation with one real example.

Questions about this workflow

Does this automatically reply to the customer?

No. This workflow lists messages and summarizes context for review. Use a separate send email workflow if you want an automatic email.

Can Notis identify the customer's explanation?

It can summarize relevant details present in the messages returned from the inbox.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Agent mail. A trigger fires from one place; an action lands in another.

Stripe triggers

Agent mail actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Message

Get a specific message from an agentmail inbox

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

List Messages

List messages from an agentmail inbox

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

Send Email

Send an email using agentmail api

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Connect any two apps with Notis in the middle.

Stripe and Agent mail, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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No card. Works with personal or business Agent mail.