Acknowledge subscription cancellations with a clear email
When a subscription ends, send a calm confirmation that helps the customer understand what happens next.
Trigger
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Action
Send Email
Send an email using agentmail api
Why this helps
Subscription cancellations can go without acknowledgment when you are busy handling other customer work.
- Acknowledge a subscription ending promptly.
- Explain next steps using details you provide.
- Keep cancellation communications consistent and considerate.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Agent mail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to acknowledge the ended subscription and share any next steps or support option you provide.
- 4Pick the Stripe Subscription Deleted trigger and choose where run reports should go.
- 5Test the automation with one real example.
Questions about this workflow
Does this trigger when a subscription is deleted?
Yes. It uses Stripe's Subscription Deleted event.
Can Notis explain why the customer canceled?
Only if that reason is available in the event data or you provide it. The trigger alone does not establish a cancellation reason.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Agent mail. A trigger fires from one place; an action lands in another.
Stripe triggers
Agent mail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Message
Get a specific message from an agentmail inbox
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Messages
List messages from an agentmail inbox
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Send Email
Send an email using agentmail api
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Product Created Trigger
Triggered when a product is created in Stripe
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Connect any two apps with Notis in the middle.
Stripe and Agent mail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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