Keep cancelled subscribers out of the wrong audience
When a subscription ends, update the relevant ActiveTrail group membership so your audience stays aligned with the event.
Trigger
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Action
Delete Group Member
Tool to remove a member from a group in ActiveTrail. Use when you need to delete a contact from a specified group.
Why this helps
Outdated group memberships can cause irrelevant follow-up and force founders to audit lists manually.
- Remove the contact from a specified ActiveTrail group after subscription deletion.
- Reduce manual list cleanup.
- Keep group membership better aligned with subscription events.
Setup
Build it in a few focused steps.
- 1Connect Stripe and ActiveTrail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for subscription cancellations.
- 3Tell Notis to remove the associated contact from the ActiveTrail group used for active subscribers.
- 4Pick Stripe's Subscription Deleted trigger and choose where run reports go.
- 5Test with one real deleted subscription example.
Questions about this workflow
Will this delete the contact from ActiveTrail?
No. The action removes a member from a specified group. It does not permanently delete the contact.
What if the contact belongs to multiple groups?
The instruction should identify the group to update. This action removes group membership, not every membership across the account.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to ActiveTrail. A trigger fires from one place; an action lands in another.
Stripe triggers
ActiveTrail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Group Member
Tool to add a member to a group in ActiveTrail. Use when you need to add a contact to a specific group with their email and optional contact details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Contact Growth
Tool to retrieve executive report on contact growth showing daily active and inactive contact growth. Use when you need to measure the increase in amount of contacts over a date range.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create or Update Group Member
Tool to create or update a member in a group. Use when you need to add a new contact to a specific group or update an existing member's details. The API will not return errors if the address is already in the group.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create a New Group
Tool to create a new group in ActiveTrail. Use when you need to add a new group to organize and segment contacts.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create Contact
Tool to create a new contact in ActiveTrail. Use when you need to add a new contact to the system. Note: Newly created contacts won't be linked to any group, making email/SMS delivery impossible until assigned to a group. Either email or sms must be provided.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Create Content Category
Tool to create a new content category in ActiveTrail account. Use when you need to add a new category for organizing campaigns and templates.
Product Created Trigger
Triggered when a product is created in Stripe
Create New Mailing List
Tool to create a new mailing list in ActiveTrail. Use when you need to add a new mailing list to organize and manage contacts.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Create Order
Tool to create new orders in ActiveTrail commerce system. Use when you need to add order records with customer information, products, and transaction details. Accepts an array of order objects for batch creation.
Connect any two apps with Notis in the middle.
Stripe and ActiveTrail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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