Keep subscription end context with the contact
Make subscription changes easier to understand when your team opens the customer record.
Trigger
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Action
Add contact note
Add a note to a contact in activecampaign. the note will be associated with a contact as a subscriber type. the tool will first find the contact id using the provided email address and then create the note.
Why this helps
A subscription can end without the customer-facing team seeing why or when the status changed.
- Keep subscription change context with the contact.
- Help customer-facing teams prepare relevant follow-up.
- Reduce manual copying of billing changes.
Setup
Build it in a few focused steps.
- 1Connect Stripe and ActiveCampaign once in the Notis portal.
- 2Create an automation from Automations, New Automation, with a name and prompt.
- 3Tell Notis to add a concise note to the matching contact when a subscription is deleted, using only details provided.
- 4Pick the Stripe Subscription Deleted trigger and choose where run reports should go.
- 5Test with one real subscription deletion example.
Questions about this workflow
Does a deleted subscription mean the customer asked to cancel?
The event description only says a subscription was deleted. Do not infer a cancellation reason unless that information is separately provided.
Can the note include a reason?
Only if a reason is available in the trigger data or supplied in the instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Active campaign. A trigger fires from one place; an action lands in another.
Stripe triggers
Active campaign actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add contact note
Add a note to a contact in activecampaign. the note will be associated with a contact as a subscriber type. the tool will first find the contact id using the provided email address and then create the note.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Contact to Automation
This tool adds an existing contact to a specific automation in activecampaign. it first looks up the contact by email address to get their id, then adds them to the specified automation using the /api/3/contactautomations endpoint.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Add Secondary Contact to Deal
This tool adds a secondary contact to an existing deal in activecampaign. if the deal has no primary contact set, this contact will be set as primary if no role is specified. the tool requires the user to have permission to manage deals and expects parameters like contact id (required), deal id (required), and role id (optional).
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Create Account
This tool creates a new account in activecampaign. it represents a business or organization and allows programmatic account creation. the tool requires the account name and optionally accepts parameters such as account url, owner, and custom fields.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create contact
Creates a new contact in activecampaign with the specified details. this action allows you to create a new contact with basic information like email, name, phone, organization details, and tags. the email address is the only required field, while all other fields are optional.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Create contact task
Create a task associated with a contact in activecampaign. this action allows you to create a new task that will be associated with a specific contact in your activecampaign account. the task can include details such as due date, title, description, and can be assigned to a specific user.
Product Created Trigger
Triggered when a product is created in Stripe
Create Deal Pipeline
Creates a new deal pipeline in activecampaign. a deal pipeline is a visual representation of your sales process that helps organize and track deals through different stages. when you create a new pipeline, it automatically comes with three default stages: 'to contact,' 'in contact,' and 'follow up.'
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Create Deal Task Type
This tool creates a new deal task type in activecampaign. deal task types are used to categorize and organize tasks associated with deals, and they are an important feature for maintaining a structured task management system within the deals pipeline. this action complements the existing active campaign create deal task action by enabling the creation of custom task types that can be used when creating deal tasks.
Connect any two apps with Notis in the middle.
Stripe and Active campaign, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Active campaign.