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Update credential references after a failed payment

Keep credential records aligned with payment exceptions when you already know which reference needs attention.

Trigger

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

Action

Update Reference

Tool to update a reference by id. use when you need to modify a reference's details for a credential. use after retrieving the reference id to change comments or relationship.

Why this helps

Payment failures can leave credential records with outdated reference details that are easy to miss.

  • Bring payment exceptions into credential record maintenance.
  • Reduce manual reconciliation reminders.
  • Update a reference only when its credential and reference ids are known.

Setup

Build it in a few focused steps.

  • 1Connect Stripe and Accredible certificates once in the Notis portal.
  • 2Create an automation in Automations, New Automation.
  • 3Tell Notis which existing reference to update and what change to make when a payment intent fails.
  • 4Pick Payment Intent Failed as the trigger and choose a report destination.
  • 5Test with one real failure where the credential and reference ids are known.

Questions about this workflow

Can the workflow discover the reference id automatically?

The update action requires a reference id. If it is not available from the event or other connected data, supply it or use this as a review workflow.

Will it change a credential status?

The listed action updates reference details such as comments or relationship. It does not describe changing credential status.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Stripe to Accredible certificates. A trigger fires from one place; an action lands in another.

Stripe triggers

Accredible certificates actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Bulk Create Credentials (V2)

Tool to bulk create credentials. use when batching up to 30 credentials in one call; supports multi-status (207) responses.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Clone Group

Tool to clone an existing group. use after confirming the source group exists and you need a copy with optional overrides.

ActionInstant

Charge Failed Trigger

Triggered when a direct charge fails in Stripe's legacy Charges API

TriggerInstant

Create Collection

Tool to create a new collection. use when you need a curated set of groups.

ActionInstant

Checkout Session Completed Trigger

Triggered when a checkout session is completed in Stripe

TriggerInstant

Create Evidence Item

Tool to create a new evidence item for a credential. use after confirming credential id.

ActionInstant

Invoice Payment Succeeded Trigger

Triggered when an invoice payment is successful in Stripe

TriggerInstant

Create Group

Tool to create a new group. use after gathering all group details.

ActionInstant

Payment Intent Failed Trigger

Triggered when a payment intent fails in Stripe

TriggerInstant

Delete Credential

Tool to delete a credential. use after confirming you want to permanently remove an existing credential. executes delete on /credentials/{credential id} endpoint and returns status code.

ActionInstant

Product Created Trigger

Triggered when a product is created in Stripe

TriggerInstant

Delete Group

Tool to delete a group. use after confirming no credentials remain and when you need to permanently remove the group.

ActionInstant

Subscription Added Trigger

Triggered when a subscription is added in Stripe

TriggerInstant

Delete Reference

Tool to delete a specific reference by id. use after confirming both credential id and reference id. example: "delete reference 1234 from credential 'abc123'."

ActionInstant

Connect any two apps with Notis in the middle.

Stripe and Accredible certificates, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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