Review channel presence around a cancellation
Bring historical channel presence into the review that follows a subscription deletion.
Trigger
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Action
Get Channel Presence History
This tool retrieves the history of presence messages for a specified channel in ably. it allows you to query presence events on a channel within a given time period.
Why this helps
After a cancellation, it can take extra effort to piece together when people were active in a channel.
- Retrieve presence events for a specified channel.
- Give cancellation review more activity context.
- Reduce manual searching through presence records.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Ably once in the Notis portal.
- 2Create an automation under Automations, New Automation, and enter its name and prompt.
- 3Ask Notis in one instruction to retrieve presence history for the relevant channel around the cancellation.
- 4Select the Stripe Subscription Deleted trigger and choose where run reports are sent.
- 5Test with one real subscription deletion and a channel with presence history.
Questions about this workflow
Does presence history explain why someone cancelled?
No. It provides presence events for the specified channel and time period, not a cancellation reason.
What time period is available?
The action supports querying presence events within a given time period. Specify the review window in your instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Ably. A trigger fires from one place; an action lands in another.
Stripe triggers
Ably actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Query Batch Presence
This tool enables querying the presence states of multiple channels in a single api request. the api retrieves the member presence details of the specified channels in parallel.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Query Batch Presence History
This tool enables querying presence history for multiple channels in a single api request. it uses the get endpoint at https://rest.ably.io/presence to retrieve the member presence history details of the specified channels in parallel.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create Ably Channel
Creates a new channel or retrieves an existing channel in ably. this tool allows you to programmatically create and initialize channels for real-time messaging. since ably creates channels implicitly when first used, this action publishes an empty initialization message to create/activate the channel.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Delete Channel Subscription
This tool allows you to unsubscribe devices or clients from push notifications for specific channels. the operation is asynchronous, so immediate requests after deletion may briefly still return the subscription.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Get Channel Details
This tool retrieves metadata and details for a specific channel in ably. it returns a channeldetails object containing information about the channel's status, occupancy, and other metadata. the endpoint provides visibility into channel activity, including metrics such as connections, presence, publishers, and subscribers, and requires appropriate permissions.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Get Channel History
This tool retrieves the message history for a specified ably channel. it uses the get /channels/{channelid}/messages endpoint to return a paginated list of messages in chronological order, subject to parameters such as 'channelid', 'limit', 'direction', 'start', and 'end'. the tool is useful for auditing, recovering missed messages, analyzing channel activity, and debugging message flows. authentication is required via basic or token authentication.
Product Created Trigger
Triggered when a product is created in Stripe
Get Channel Presence History
This tool retrieves the history of presence messages for a specified channel in ably. it allows you to query presence events on a channel within a given time period.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Get Ably Service Time
This tool retrieves the current server time from ably's service in milliseconds since the epoch. it is particularly useful for time synchronization and generating valid tokenrequest timestamps to prevent replay attacks. the endpoint supports multiple content types, handles http errors, network issues, and is a fundamental tool for ensuring accurate timing in ably applications.
Connect any two apps with Notis in the middle.
Stripe and Ably, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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