Check 2chat access during payment issue triage
A charge failure can start a troubleshooting session. Confirm the 2chat connection in the same run so support tools are ready if follow-up is needed.
Trigger
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Action
Test API Key
Tool to validate your api key and retrieve account info. use when confirming credentials before performing other operations.
Why this helps
Payment troubleshooting can absorb attention while teams are also unsure whether their messaging account is connected correctly.
- Combine a connection check with a payment triage event.
- Make 2chat account information available in the run report.
- Reduce separate manual credential checks.
Setup
Build it in a few focused steps.
- 1Connect Stripe and 2chat once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for payment issue readiness.
- 3Tell Notis to test the 2chat API key after a direct charge failure and include returned account information in the report.
- 4Pick the Stripe Charge Failed trigger and choose where run reports go.
- 5Test with one real charge failure event and review the credential result.
Questions about this workflow
Does this attempt to recover or refund the charge?
No. It tests the 2chat API key and returns account information. The available target actions do not modify Stripe payments.
Which Stripe failures start it?
The trigger is the listed legacy Charges API direct charge failure event.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to 2chat. A trigger fires from one place; an action lands in another.
Stripe triggers
2chat actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact
Tool to create a new contact in your 2chat account. use after gathering and verifying first name and at least one contact detail (email, phone, or address).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get API Usage Info
Tool to retrieve current api usage and account information. use when you need to monitor your remaining quotas before sending more requests.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
List Contacts
Tool to list all contacts in your 2chat account. use when you need to retrieve your contact list after confirming your account connection.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
List Webhook Subscriptions
Tool to list all configured webhook subscriptions. use when you need to audit or review your active whatsapp webhook subscriptions.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Test API Key
Tool to validate your api key and retrieve account info. use when confirming credentials before performing other operations.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Product Created Trigger
Triggered when a product is created in Stripe
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Connect any two apps with Notis in the middle.
Stripe and 2chat, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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