Make subscription cancellation review easier
A cancellation can leave follow-up decisions scattered. Retrieve the 2chat contact list when a subscription is deleted, then review customer records using available details.
Trigger
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Action
List Contacts
Tool to list all contacts in your 2chat account. use when you need to retrieve your contact list after confirming your account connection.
Why this helps
After a subscription ends, the team may not know whether a customer is already represented in its WhatsApp contact list.
- Create a clear review cue when a subscription ends.
- Bring the WhatsApp contact list into the cancellation review.
- Keep any match or follow-up decision with a human reviewer.
Setup
Build it in a few focused steps.
- 1Connect Stripe and 2chat once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for cancellation review.
- 3Tell Notis to retrieve the 2chat contact list after a subscription is deleted and summarize only relevant available details for a review report.
- 4Pick the Stripe Subscription Deleted trigger and choose where run reports go.
- 5Test with one real subscription deletion event and check the report.
Questions about this workflow
Does listing contacts identify the cancelled subscriber automatically?
The listed action retrieves the contact list. If the event or returned list lacks enough information to match a person reliably, provide the identifying details or review manually.
Does the workflow remove or update the contact?
No. The allowed 2chat action lists contacts. It does not delete or update them.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to 2chat. A trigger fires from one place; an action lands in another.
Stripe triggers
2chat actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact
Tool to create a new contact in your 2chat account. use after gathering and verifying first name and at least one contact detail (email, phone, or address).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get API Usage Info
Tool to retrieve current api usage and account information. use when you need to monitor your remaining quotas before sending more requests.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
List Contacts
Tool to list all contacts in your 2chat account. use when you need to retrieve your contact list after confirming your account connection.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
List Webhook Subscriptions
Tool to list all configured webhook subscriptions. use when you need to audit or review your active whatsapp webhook subscriptions.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Test API Key
Tool to validate your api key and retrieve account info. use when confirming credentials before performing other operations.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Product Created Trigger
Triggered when a product is created in Stripe
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Connect any two apps with Notis in the middle.
Stripe and 2chat, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business 2chat.