Keep failed payment follow-up ready in 2chat
A failed payment is easy to miss when it lives in a dashboard. Create a verified 2chat contact from the Stripe event so the right person is ready for follow-up.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Create Contact
Tool to create a new contact in your 2chat account. use after gathering and verifying first name and at least one contact detail (email, phone, or address).
Why this helps
Founders may spot a failed payment late or have to search for the customer again before following up.
- Keep payment recovery follow-up close to the customer record.
- Reduce repeated searching across Stripe and 2chat.
- Only create contacts when the event contains a first name and verified contact detail.
Setup
Build it in a few focused steps.
- 1Connect Stripe and 2chat once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to create a 2chat contact after a failed payment intent only when a first name and a verified email, phone, or address are present.
- 4Pick the Stripe Payment Intent Failed trigger and choose where run reports go.
- 5Test with one real failed payment example and review the result.
Questions about this workflow
Will this create a contact if Stripe has no first name?
No. The 2chat Create Contact action requires a first name and at least one verified contact detail. Provide missing information separately before using the action.
Does this send a WhatsApp message?
No. The available 2chat action creates a contact record. It does not send messages.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to 2chat. A trigger fires from one place; an action lands in another.
Stripe triggers
2chat actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact
Tool to create a new contact in your 2chat account. use after gathering and verifying first name and at least one contact detail (email, phone, or address).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get API Usage Info
Tool to retrieve current api usage and account information. use when you need to monitor your remaining quotas before sending more requests.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
List Contacts
Tool to list all contacts in your 2chat account. use when you need to retrieve your contact list after confirming your account connection.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
List Webhook Subscriptions
Tool to list all configured webhook subscriptions. use when you need to audit or review your active whatsapp webhook subscriptions.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Test API Key
Tool to validate your api key and retrieve account info. use when confirming credentials before performing other operations.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Product Created Trigger
Triggered when a product is created in Stripe
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Connect any two apps with Notis in the middle.
Stripe and 2chat, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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