Make new subscribers easier to reach
When a Stripe subscription is added, get the customer into 2chat if the event has the details needed to create a verified contact.
Trigger
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Action
Create Contact
Tool to create a new contact in your 2chat account. use after gathering and verifying first name and at least one contact detail (email, phone, or address).
Why this helps
New subscription records can trigger onboarding work, but contact details may still need to be copied into the support workspace.
- Make eligible new subscribers easier to find for support.
- Reduce context switching during subscription onboarding.
- Avoid creating incomplete contact records.
Setup
Build it in a few focused steps.
- 1Connect Stripe and 2chat once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for new subscribers.
- 3Tell Notis to create a 2chat contact when a subscription is added and the customer has a first name plus a verified contact detail.
- 4Pick the Stripe Subscription Added trigger and choose where run reports go.
- 5Test with one real subscription event and inspect the created contact.
Questions about this workflow
Does this workflow create contacts for subscriptions without customer details?
No. The Create Contact action requires a first name and at least one contact detail such as email, phone, or address.
Can it welcome the subscriber by WhatsApp?
No. This action creates a contact only. Sending messages is not among the allowed actions.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to 2chat. A trigger fires from one place; an action lands in another.
Stripe triggers
2chat actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact
Tool to create a new contact in your 2chat account. use after gathering and verifying first name and at least one contact detail (email, phone, or address).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get API Usage Info
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Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
List Contacts
Tool to list all contacts in your 2chat account. use when you need to retrieve your contact list after confirming your account connection.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
List Webhook Subscriptions
Tool to list all configured webhook subscriptions. use when you need to audit or review your active whatsapp webhook subscriptions.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Test API Key
Tool to validate your api key and retrieve account info. use when confirming credentials before performing other operations.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Product Created Trigger
Triggered when a product is created in Stripe
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Connect any two apps with Notis in the middle.
Stripe and 2chat, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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