Keep new checkout customers in 2chat
When checkout completes, preserve the handoff by adding the customer to 2chat when the event includes enough verified details to create a contact.
Trigger
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Action
Create Contact
Tool to create a new contact in your 2chat account. use after gathering and verifying first name and at least one contact detail (email, phone, or address).
Why this helps
Customer details from completed checkouts can remain isolated in payment records, delaying support and follow-up.
- Make eligible new customers easier to find in 2chat.
- Reduce manual copying after checkout.
- Keep contact creation grounded in available verified details.
Setup
Build it in a few focused steps.
- 1Connect Stripe and 2chat once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for completed checkouts.
- 3Tell Notis to create a 2chat contact after checkout only when a first name and at least one verified contact detail are available.
- 4Pick the Stripe Checkout Session Completed trigger and choose where run reports go.
- 5Test with one real completed checkout and review the contact details.
Questions about this workflow
What if the checkout event lacks a phone number?
A verified email or address can satisfy the action's contact detail requirement. If there is no verified contact detail or first name, the contact cannot be created.
Does this message the customer?
No. The listed action creates a 2chat contact and does not send a WhatsApp message.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to 2chat. A trigger fires from one place; an action lands in another.
Stripe triggers
2chat actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact
Tool to create a new contact in your 2chat account. use after gathering and verifying first name and at least one contact detail (email, phone, or address).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get API Usage Info
Tool to retrieve current api usage and account information. use when you need to monitor your remaining quotas before sending more requests.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
List Contacts
Tool to list all contacts in your 2chat account. use when you need to retrieve your contact list after confirming your account connection.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
List Webhook Subscriptions
Tool to list all configured webhook subscriptions. use when you need to audit or review your active whatsapp webhook subscriptions.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Test API Key
Tool to validate your api key and retrieve account info. use when confirming credentials before performing other operations.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Product Created Trigger
Triggered when a product is created in Stripe
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Connect any two apps with Notis in the middle.
Stripe and 2chat, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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