Find customer context before it becomes urgent
Give yourself a fast, quiet way to reconnect the dots.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Search Content
Searches for content by filtering pages from the confluence v2 api with intelligent ranking. since the native search endpoint is deprecated, this action: 1. fetches pages from the v2 pages endpoint with pagination (up to 300 pages) 2. applies intelligent client-side filtering with relevance scoring 3. returns results ranked by match quality (exact phrase > all words > partial matches) the search algorithm prioritizes exact phrase matches, then checks for all query words present in the title, and finally considers partial word matches. results are automatically sorted by relevance score for optimal user experience.
Why this helps
Preparing for customer conversations means searching several places and reconstructing history from fragments.
- Reduces preparation time
- Surfaces unresolved customer context
- Supports more consistent follow-up
Setup
Build it in a few focused steps.
- 1Connect Square and Confluence to Notis once through the portal.
- 2Create the automation in the portal or ask Notis to set it up in plain language.
- 3Tell Notis to periodically review recent Square customer activity, search Confluence for matching customer context, and create a digest of open questions or promised follow-ups.
- 4Choose a recurring trigger and the channel for run reports.
- 5Test with one recent customer and verify the digest is useful.
Questions about this workflow
What does the Confluence action do?
It searches existing Confluence pages for matching customer context using the Search Content action.
Can the digest be limited to high-priority customers?
Yes. Describe the priority rule in the instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Square to Confluence. A trigger fires from one place; an action lands in another.
Square triggers
Confluence actions
Add Content Label
Tool to add labels to a piece of content. use after obtaining the content id to tag pages or blog posts with metadata labels.
Get Space by ID
Tool to retrieve a confluence space by its id. use when you need detailed metadata of a specific space.
Create Blogpost
Tool to create a new confluence blog post. use when you need to publish content in a specific space.
Create Blogpost Property
Tool to create a property on a specified blog post. use when you need to add custom metadata to a blog post.
Create Whiteboard Property
Tool to create a new content property on a whiteboard. use when you need to attach custom metadata to a confluence whiteboard.
Create Page
Tool to create a new confluence page in a specified space. use when you need to create new documentation or content.
Create Page Property
Tool to create a property on a confluence page. use when you need to add custom metadata or settings to a page.
Create Private Space
Tool to create a private confluence space. use when you need an isolated workspace viewable only by its creator.
Connect any two apps with Notis in the middle.
Not just Square and Confluence. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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