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Notis

Get Stripe refund details for playlist related cases

Keep a refund case moving when it starts with a playlist update. Notis can retrieve the known refund details for your follow-up.

Trigger

Spotify Playlist Item Change

Triggers when songs are added to or removed from a Spotify playlist.

Action

Retrieve a refund

Retrieves details for an existing stripe refund using its unique `refund id`.

Why this helps

Refund case context gets lost when the playlist issue and refund record live in separate tools.

  • Retrieve details for a known Stripe refund.
  • Include refund context in a playlist related case report.
  • Make customer follow-up easier to resume.

Setup

Build it in a few focused steps.

  • 1Connect Spotify and Stripe once in the Notis portal.
  • 2Create an automation from Automations, New Automation, and give it a name.
  • 3Describe how to identify the refund id and which details Notis should report.
  • 4Pick Spotify Playlist Item Change as the trigger and choose where run reports go.
  • 5Test with one real playlist change and a known refund id.

Questions about this workflow

Can a playlist event identify a refund automatically?

No. The trigger does not include refund details. Provide the refund id or the context needed to retrieve it.

Can this issue a refund?

No. It retrieves an existing refund. Creating a new refund uses a different Stripe action.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Spotify to Stripe. A trigger fires from one place; an action lands in another.

Spotify triggers

Stripe actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Cancel subscription

Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Confirm payment intent

Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.

ActionInstant

New Device Added

Triggers when a new device is added.

TriggerPolling

Create Customer

Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.

ActionInstant

Spotify Playlist Item Change

Triggers when songs are added to or removed from a Spotify playlist.

TriggerPolling

Create an invoice

Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.

ActionInstant

New Playlist Created or Deleted

Triggers when a new playlist is created or deleted.

TriggerPolling

Create payment intent

Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.

ActionInstant

Create a price

Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.

ActionInstant

Create product

Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.

ActionInstant

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

ActionInstant

Connect any two apps with Notis in the middle.

Spotify and Stripe, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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