Share a Slack decision through an approved WhatsApp template
Use a consistent, approved WhatsApp template to communicate a decision from Slack when the template format fits.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Send template message
Send a template message to a whatsapp number.
Why this helps
Repeating important updates by hand takes time and can lead to inconsistent wording or missed recipients.
- Use a consistent approved template for recurring update types.
- Reduce manual copying from Slack into WhatsApp.
- Keep the automation tied to a real channel message event.
Setup
Build it in a few focused steps.
- 1Connect Slackbot and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Describe which Slack decision updates should use your approved WhatsApp template and what context Notis should include.
- 4Pick Channel Message Received as the trigger and choose where run reports go.
- 5Test with one real channel update and an approved template suitable for the message.
Questions about this workflow
Can I use a newly created template immediately?
WhatsApp must approve templates before they can be used.
Are templates needed for every WhatsApp message?
Templates are required for marketing messages and messages sent outside the 24-hour window; use an approved template where the sending context requires one.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slackbot to Whatsapp. A trigger fires from one place; an action lands in another.
Slackbot triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Slackbot and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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