Find a Stripe customer record from Slack
Get the customer record your team needs without leaving the DM where the question started.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Retrieve customer
Retrieves detailed information for an existing stripe customer using their unique customer id.
Why this helps
Customer context is split between Slack and Stripe, making simple account questions take longer than they should.
- Bring Stripe customer details into the active conversation.
- Use the customer ID to identify the intended record.
- Make routine account checks quicker.
Setup
Build it in a few focused steps.
- 1Connect Slackbot and Stripe once in the Notis portal.
- 2Create an automation and give it a clear name.
- 3Tell Notis to retrieve the customer record for the ID in a Slack DM and summarize its useful details.
- 4Pick Direct Message Received as the trigger and choose where run reports go.
- 5Test with a real DM containing a Stripe customer ID.
Questions about this workflow
What identifier should the message include?
Include the Stripe customer ID to retrieve the specific record.
Can it update the customer's details?
No. This workflow retrieves and summarizes the existing customer record.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slackbot to Stripe. A trigger fires from one place; an action lands in another.
Slackbot triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Slackbot and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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