Check Stripe refund history from Slack
Answer refund history questions with a lookup that starts in the channel where your team is discussing them.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
List Refunds
Lists stripe refunds, sorted by creation date descending (newest first), with optional filtering by charge or payment intent and pagination support.
Why this helps
Refund questions can lead to duplicate checks and uncertainty about what has already been returned.
- Review existing refunds linked to a charge or payment intent.
- See the newest refund records first, as returned by Stripe.
- Help the team understand prior refund activity before responding.
Setup
Build it in a few focused steps.
- 1Connect Slackbot and Stripe once in the Notis portal.
- 2Create an automation and give it a clear name.
- 3Tell Notis to find a charge ID or payment intent ID in a channel message, list related refunds, and summarize them.
- 4Pick Channel Message Received as the trigger and choose where run reports go.
- 5Test with a real channel message containing a charge or payment intent ID.
Questions about this workflow
Does this create a refund?
No. It lists existing refunds related to the referenced charge or payment intent.
What identifier should be included?
Include the Stripe charge ID or payment intent ID for the refund history you need.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slackbot to Stripe. A trigger fires from one place; an action lands in another.
Slackbot triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Slackbot and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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