Keep useful customer feedback close
Capture the feedback your team may want during planning without adding another inbox to monitor.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Why this helps
Customer insights shared in chat can be hard to find again when planning or prioritizing work.
- Makes feedback accessible during planning
- Reduces repeated searches across channels
- Helps preserve useful customer context
Setup
Build it in a few focused steps.
- 1Connect Slackbot and Slack to Notis once in the portal.
- 2Create an automation in the portal or ask Notis to save useful feedback messages.
- 3Describe what customer feedback should be starred and select the Slack action in your instruction.
- 4Select the channel-message trigger and choose a channel for run reports.
- 5Test with one real feedback message and confirm it is easy to retrieve.
Questions about this workflow
Can this be limited to customer-related feedback?
Describe the customer context or feedback signals to look for in the prompt.
Does starring copy feedback elsewhere?
No. The action stars the Slack message so it can be revisited in Slack.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slackbot to Slack. A trigger fires from one place; an action lands in another.
Slackbot triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Add call participants
Registers new participants added to a slack call.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Slackbot and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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