Assign Jira work when someone volunteers in Slack
When someone clearly says they will take a task, make the ownership visible on its Jira issue.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Why this helps
A volunteered task can remain unassigned in Jira even after the team agrees who will handle it in Slack.
- Make explicit ownership visible on the issue.
- Reduce manual assignment follow-up.
- Help teams distinguish commitments from casual discussion.
Setup
Build it in a few focused steps.
- 1Connect Slackbot and Jira once in the Notis portal.
- 2Create an automation for volunteer commitments.
- 3Tell Notis to assign the referenced Jira issue to the person who explicitly volunteers for it in a channel message, and skip ambiguous or tentative statements.
- 4Choose Channel Message Received as the trigger.
- 5Choose a report channel and test with an explicit volunteer message and issue key.
Questions about this workflow
What if the volunteer cannot be matched to a Jira user?
Ask Notis to report the unresolved assignment rather than guessing. Jira assignment may require an identifiable Jira user.
Does this assign work based on a suggestion?
Your instruction can require an explicit commitment, such as a clear statement that someone will take the task.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slackbot to Jira. A trigger fires from one place; an action lands in another.
Slackbot triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Link Issues
Links two jira issues using a specified link type with optional comment.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Slackbot and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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