Notify stakeholders about urgent Jira work
Help urgent work reach the people following its Jira issue when the team flags it in Slack.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Send Notification for Issue
Sends a customized email notification for a jira issue.
Why this helps
An urgent issue can be discussed in Slack without reaching the people who need to follow up in Jira.
- Bring attention to a Jira issue from a team discussion.
- Keep the notification tied to the issue.
- Reduce manual escalation steps.
Setup
Build it in a few focused steps.
- 1Connect Slackbot and Jira once in the Notis portal.
- 2Create an automation for urgent issue alerts.
- 3Tell Notis to send a customized Jira notification only when a channel message explicitly identifies an urgent Jira issue, including a concise reason from the message.
- 4Choose Channel Message Received as the trigger.
- 5Choose a report channel and test with a real urgent issue reference.
Questions about this workflow
Does this notify everyone in Slack?
The action sends a customized email notification for a Jira issue. Use Jira's notification behavior and your instruction to determine the intended recipients and message.
How should urgency be identified?
State the urgency cues you want Notis to recognize, then test with clear and non-urgent examples.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slackbot to Jira. A trigger fires from one place; an action lands in another.
Slackbot triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Link Issues
Links two jira issues using a specified link type with optional comment.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Slackbot and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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