Alert stakeholders when a Jira escalation signal is removed
Give stakeholders a clear signal when the team's escalation reaction on a Jira discussion is withdrawn.
Trigger
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Action
Send Notification for Issue
Sends a customized email notification for a jira issue.
Why this helps
A changed escalation signal may not reach people following the issue, leaving them with outdated expectations.
- Make a changed escalation signal visible to issue stakeholders.
- Keep the alert tied to the relevant Jira issue.
- Reduce uncertainty during follow-up.
Setup
Build it in a few focused steps.
- 1Connect Slackbot and Jira once in the Notis portal.
- 2Create an automation for escalation signal changes.
- 3Tell Notis to send a customized notification for the referenced Jira issue when the team's escalation reaction is removed, explaining that the signal changed.
- 4Choose Message Reaction Removed as the trigger and select the reaction if available.
- 5Choose a report channel and test with a real issue discussion.
Questions about this workflow
Does removing the reaction delete or close the Jira issue?
No. This workflow sends a notification for the issue when the reaction is removed.
Can the notification explain why it was removed?
Ask Notis to include a reason only when the Slack message provides one. Otherwise it should report only that the signal changed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slackbot to Jira. A trigger fires from one place; an action lands in another.
Slackbot triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Link Issues
Links two jira issues using a specified link type with optional comment.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Slackbot and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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