Skip to content
Notis

Assign Jira work from a Slack claim reaction

Turn a clear claim reaction into an assignment on the Jira issue being discussed.

Trigger

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

Action

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

Why this helps

A teammate may signal they will take work with a reaction while the Jira issue remains unassigned.

  • Make claimed work visible as a Jira assignment.
  • Reduce manual ownership follow-up.
  • Keep assignments connected to the original discussion.

Setup

Build it in a few focused steps.

  • 1Connect Slackbot and Jira once in the Notis portal.
  • 2Create an automation for claim reactions.
  • 3Tell Notis to assign the referenced Jira issue to the person who added the team's agreed claim reaction, and skip cases where either identity or issue is unclear.
  • 4Choose Message Reaction Added as the trigger and select the claim emoji if available.
  • 5Choose a report channel and test with a real claim reaction on an issue discussion.

Questions about this workflow

Can the reaction user's Jira identity be found?

Jira assignment requires a resolvable Jira user. Test with a real Slack user whose identity Jira can match.

Will a reaction on any message assign work?

Tell Notis to require a Jira issue reference and the agreed claim reaction before assigning.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Slackbot to Jira. A trigger fires from one place; an action lands in another.

Slackbot triggers

Jira actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Attachment

Uploads and attaches a file to a jira issue.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Comment

Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.

ActionInstant

New Channel Created Trigger

Triggered when a new channel is created in Slack.

TriggerInstant

Add Watcher to Issue

Adds a user to an issue's watcher list by account id.

ActionInstant

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

TriggerInstant

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

ActionInstant

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

TriggerInstant

Bulk Create Issues

Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.

ActionInstant

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

ActionInstant

Message Reaction Removed

Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Link Issues

Links two jira issues using a specified link type with optional comment.

ActionInstant

Reaction Added Trigger

DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.

TriggerInstant

Create Project

Creates a new jira project with required lead, template, and type configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Slackbot and Jira, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

Save your first hour today.

7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Jira.