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Create Jira onboarding tasks from Slack

Give onboarding requests posted in Slack a clear home in Jira, where follow-up can be tracked.

Trigger

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

Action

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

Why this helps

Onboarding requests in chat can be lost among conversation, leaving important setup work without an owner or ticket.

  • Capture actionable onboarding work as Jira tasks.
  • Keep request context available to the team.
  • Make follow-up easier to track.

Setup

Build it in a few focused steps.

  • 1Connect Slackbot and Jira once in the Notis portal.
  • 2Create an automation for onboarding task intake.
  • 3Tell Notis to create a Jira task from channel messages that request an actionable onboarding step, preserving who or what the task concerns when stated.
  • 4Choose Channel Message Received as the trigger.
  • 5Choose a report channel and test with a real onboarding request.

Questions about this workflow

Will this create tasks from general onboarding conversation?

Tell Notis to create a task only for a clear, actionable request and test with both actionable and informational messages.

Can it include the new hire's context?

Ask Notis to preserve relevant details stated in the message, while avoiding assumptions about missing information.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Slackbot to Jira. A trigger fires from one place; an action lands in another.

Slackbot triggers

Jira actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Attachment

Uploads and attaches a file to a jira issue.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Comment

Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.

ActionInstant

New Channel Created Trigger

Triggered when a new channel is created in Slack.

TriggerInstant

Add Watcher to Issue

Adds a user to an issue's watcher list by account id.

ActionInstant

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

TriggerInstant

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

ActionInstant

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

TriggerInstant

Bulk Create Issues

Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.

ActionInstant

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

ActionInstant

Message Reaction Removed

Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Link Issues

Links two jira issues using a specified link type with optional comment.

ActionInstant

Reaction Added Trigger

DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.

TriggerInstant

Create Project

Creates a new jira project with required lead, template, and type configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Slackbot and Jira, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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