Batch Slack feedback into Jira issues
Customer feedback can arrive in bursts. Have Notis turn a group of channel messages into Jira issues for product review.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Why this helps
When several feedback messages arrive together, manual ticket entry delays review and makes distinct requests harder to track.
- Create multiple Jira issues from a set of distinct requests.
- Keep feedback available for product review.
- Spend less time transcribing messages.
Setup
Build it in a few focused steps.
- 1Connect Slackbot and Jira once in the Notis portal.
- 2Create an automation and name it for feedback intake.
- 3Tell Notis to identify distinct customer feature requests in channel messages and create a Jira issue for each, preserving relevant context.
- 4Choose Channel Message Received as the trigger.
- 5Choose a report channel and test with real feedback messages.
Questions about this workflow
Will similar messages become duplicate issues?
Tell Notis to combine messages only when they describe the same request, and test with examples that include repeated and distinct feedback.
How many Jira issues can one bulk action create?
The bulk create action supports up to 50 issues per call. Keep the expected batch within that limit.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slackbot to Jira. A trigger fires from one place; an action lands in another.
Slackbot triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Link Issues
Links two jira issues using a specified link type with optional comment.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Slackbot and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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