Turn Slack DM action items into Jira tasks
Give actionable work requests from Slack DMs a trackable home in Jira.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
A task sent privately can disappear from view before it makes it onto the team's work list.
- Capture actionable requests from direct messages.
- Keep task details available in Jira.
- Reduce reliance on remembering a private follow-up.
Setup
Build it in a few focused steps.
- 1Connect Slackbot and Jira once in the Notis portal.
- 2Create an automation for DM task capture.
- 3Tell Notis to create a Jira task from a direct message only when it contains a clear actionable work request, preserving the request details.
- 4Choose Direct Message Received as the trigger.
- 5Choose a report channel and test with a real actionable DM.
Questions about this workflow
Does this trigger on group channel messages?
No. This trigger catches direct messages across DM channels. Channel messages use a different trigger.
Will it create an issue for every DM?
Instruct Notis to create a task only for clear actionable requests, then test with a non-actionable DM as well.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slackbot to Jira. A trigger fires from one place; an action lands in another.
Slackbot triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Link Issues
Links two jira issues using a specified link type with optional comment.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Slackbot and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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