Share customer resources with less friction
When a teammate finds the right guide, prepare a concise link that is easier to send to a customer.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Shorten URL with L2S
Tool to shorten a given long url. use when you need a concise link representation.
Why this helps
Support and onboarding teams repeat long URLs or search for a cleaner version while responding.
- Speed up sharing the right guide.
- Keep customer replies easier to scan.
- Reduce repeated link cleanup during support work.
Setup
Build it in a few focused steps.
- 1Connect Slack and L2s to Notis once in the portal.
- 2Create an automation with one instruction to shorten customer help or onboarding URLs.
- 3Select the Slack channel message event and set where run reports should go.
- 4Test by posting a real customer resource link in the chosen channel.
Questions about this workflow
Can it distinguish customer resources from other URLs?
Describe eligible guide, help, or onboarding links clearly in the instruction and test with an example.
Will it send the short link to a customer?
Describe the intended reporting destination in the prompt. Review a test run before relying on it in customer communication.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to L2s. A trigger fires from one place; an action lands in another.
Slack triggers
L2s actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get URL Details
Tool to retrieve details of a shortened url. use when you need metadata about a specific shortened link. use after obtaining a valid url id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get User Settings
Tool to retrieve current user's settings. use after authentication to fetch email, notification, and appearance preferences.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
List Shortened URLs
Tool to list all shortened urls. use after user authentication to retrieve the user's urls with pagination details.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Shorten URL with L2S
Tool to shorten a given long url. use when you need a concise link representation.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and L2s, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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