Find requested content from a direct message
Make one-to-one requests for an article or resource easier to answer with a Kontent.ai lookup.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
List Content Items
Tool to list content items from the delivery api. use when fetching content items for a specified environment, optionally providing a continuation token for pagination.
Why this helps
Small direct-message requests interrupt focused work and are easy to forget or leave unanswered.
- Handle article requests where they arrive.
- Reduce the mental load of remembering to search later.
- Return likely content matches for quick follow-up.
Setup
Build it in a few focused steps.
- 1Connect Slack and Kontent.ai to Notis once in the portal.
- 2Create an automation in the portal, or tell Notis to search Kontent.ai when a Slack DM requests an article or resource.
- 3Select the Slack Direct Message Received trigger.
- 4Choose a channel for run reports and test by sending a DM request for a known item.
Questions about this workflow
Does this trigger on channel messages?
No. This workflow uses the Direct Message Received trigger, which catches DMs. Use a channel message trigger for channel requests.
What kind of results can it return?
It can search the available Kontent.ai content items and share likely matches based on the request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Kontent ai. A trigger fires from one place; an action lands in another.
Slack triggers
Kontent ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Content Item
Tool to retrieve a specific content item by its identifier. use after confirming the environment id and item identifier.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Language
Tool to retrieve a specific language by its id. supports management api directly and delivery api via normalization.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Get Language Variant
Tool to retrieve a specific language variant of a content item. use after confirming the item and language identifiers when needing localized content.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
List Content Items
Tool to list content items from the delivery api. use when fetching content items for a specified environment, optionally providing a continuation token for pagination.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
List Content Types
Tool to list content types within a kontent.ai environment. use when you need to retrieve a paginated list of content type definitions. use after confirming the environment id.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
List Languages
Tool to list languages in a kontent.ai project. use when you need to retrieve all languages for a specified environment after confirming the project id.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Kontent ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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