Capture inbound inquiries shared in Slack
A new inquiry deserves a clear place in your pipeline. Turn the useful details shared in Slack into a Kommo lead.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Create Kommo Lead
Action to create one or more leads in kommo crm.
Why this helps
An inbound request is relayed in Slack, but the original customer signal never becomes a trackable CRM opportunity.
- Keep new inquiries visible in the sales pipeline.
- Preserve what the prospect asked for and why they reached out.
- Make response ownership and follow-up easier to coordinate.
Setup
Build it in a few focused steps.
- 1Connect Slack and Kommo to Notis once using the portal.
- 2Create the automation through Automations or ask Notis to make it in plain language.
- 3In one instruction, ask Notis to create a Kommo lead when Slack relays a new inbound inquiry needing a sales response and carry over the relevant request context.
- 4Choose the Slack channel message trigger and select the run-report channel.
- 5Test with one real inquiry and verify its context in the new lead.
Questions about this workflow
Will this create leads for every customer question?
Describe what makes an inquiry a sales opportunity that should become a lead.
Can the original request be retained?
Ask Notis to include what the person requested and any useful source context when creating the lead.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Kommo. A trigger fires from one place; an action lands in another.
Slack triggers
Kommo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Kommo Companies
Action to add one or more companies into the kommo account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Kommo Contact
Action to create one or more contacts in kommo crm.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create Kommo Lead
Action to create one or more leads in kommo crm.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create Kommo Tasks
Action to create a task in kommo crm.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
List Kommo Companies
Action to list kommo companies with various filter options.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
List Kommo Contacts
Action to list contacts in kommo crm.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
List Kommo Custom Fields
Action to list custom fields in kommo crm.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
List Kommo Leads
Action to list leads in kommo crm.
Connect any two apps with Notis in the middle.
Slack and Kommo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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