Keep Kommo follow-up tasks aligned with Slack changes
When the team agrees to move or revise a customer follow-up, update the task so your reminders match the current plan.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Update Kommo Task
Action to update a task in kommo crm.
Why this helps
A follow-up plan changes in Slack, but the old CRM task remains and can trigger confusing or mistimed work.
- Keep scheduled customer work aligned with team decisions.
- Reduce duplicate or outdated reminders.
- Make the current next step easier to trust.
Setup
Build it in a few focused steps.
- 1Connect Slack and Kommo to Notis once in the portal.
- 2Create an automation from Automations, or ask Notis conversationally to do it.
- 3Give Notis one plain-language instruction to update the matching Kommo task when Slack clearly changes an existing customer follow-up plan, preserving the new agreement.
- 4Select the Slack channel message trigger and a channel for run reports.
- 5Test with one real plan change and confirm the intended task is updated in Kommo.
Questions about this workflow
Will this change a task for every scheduling comment?
Describe which clear changes to an existing customer follow-up should update a task.
Can it change the agreed timing?
Ask Notis to reflect the updated timing stated in Slack when updating the matching task.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Kommo. A trigger fires from one place; an action lands in another.
Slack triggers
Kommo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Kommo Companies
Action to add one or more companies into the kommo account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Kommo Contact
Action to create one or more contacts in kommo crm.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create Kommo Lead
Action to create one or more leads in kommo crm.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create Kommo Tasks
Action to create a task in kommo crm.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
List Kommo Companies
Action to list kommo companies with various filter options.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
List Kommo Contacts
Action to list contacts in kommo crm.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
List Kommo Custom Fields
Action to list custom fields in kommo crm.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
List Kommo Leads
Action to list leads in kommo crm.
Connect any two apps with Notis in the middle.
Slack and Kommo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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