Keep prospect objections visible in Kommo
Carry the concern your team just heard into the deal record, making it easier to respond with context in a future conversation.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Update Kommo Lead
Action to update a lead in kommo crm.
Why this helps
A prospect's objection is discussed in Slack, but the lead record lacks the context needed to handle it consistently.
- Keep prospect concerns visible to the people working the deal.
- Preserve useful response context beyond the original channel.
- Reduce repeated discovery and missed follow-up.
Setup
Build it in a few focused steps.
- 1Connect Slack and Kommo to Notis once through the portal.
- 2Open Automations to create a workflow, or ask Notis conversationally.
- 3Tell Notis in one plain-language instruction to update the matching Kommo lead when Slack shares a clear prospect objection or concern, including useful context.
- 4Choose the Slack channel message trigger and select a channel for run reports.
- 5Test with one real prospect concern and review the matching lead in Kommo.
Questions about this workflow
Can this update the right prospect record?
Include enough customer or deal context in the Slack conversation and prompt Notis to update the matching lead.
Does this prescribe how to answer the objection?
No. It keeps the objection and its context available in Kommo for the team to use.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Kommo. A trigger fires from one place; an action lands in another.
Slack triggers
Kommo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Kommo Companies
Action to add one or more companies into the kommo account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Kommo Contact
Action to create one or more contacts in kommo crm.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create Kommo Lead
Action to create one or more leads in kommo crm.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create Kommo Tasks
Action to create a task in kommo crm.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
List Kommo Companies
Action to list kommo companies with various filter options.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
List Kommo Contacts
Action to list contacts in kommo crm.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
List Kommo Custom Fields
Action to list custom fields in kommo crm.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
List Kommo Leads
Action to list leads in kommo crm.
Connect any two apps with Notis in the middle.
Slack and Kommo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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