Check customer contact emails before follow-up
Keep a customer handoff tidy by checking the address at the same time the detail is shared.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Kickbox Single Verification
Tool to verify a single email address via kickbox. use when you need real-time validation of an individual email before critical workflows.
Why this helps
A customer contact can be copied between messages and notes, leaving no clear moment when the address gets checked.
- Validate a contact before assigning the next customer follow-up.
- Reduce rework from misspelled or unusable addresses.
- Keep the check close to the DM that supplied the detail.
Setup
Build it in a few focused steps.
- 1Connect Slack and Kickbox to Notis once in the portal.
- 2Ask Notis to create an automation with one plain-language instruction to verify customer contact emails shared in DMs, and select the direct message trigger.
- 3Set a channel for run reports and test with one real customer contact DM.
Questions about this workflow
Does the workflow contact the customer?
No. It runs the single email verification action in Kickbox.
Can it process multiple customer addresses from a DM?
The action is for a single address. Keep each verification request focused on one contact.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Kickbox. A trigger fires from one place; an action lands in another.
Slack triggers
Kickbox actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Kickbox Single Verification
Tool to verify a single email address via kickbox. use when you need real-time validation of an individual email before critical workflows.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Kickbox, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Kickbox.