Turn Slack incident messages into Kibana cases
Give incident reports a trackable home without pausing to re-enter the details.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Create Case
Tool to create a new case in kibana. use when you need to open and track issues, incidents, or investigations. you can assign users, set severity levels, add tags, and configure external connectors for integration with itsm systems.
Why this helps
Important incident context gets buried in a busy channel, leaving someone to recreate it later.
- Create a durable investigation record from the team’s report.
- Keep the original Slack context close to the case.
- Reduce manual incident intake during a busy moment.
Setup
Build it in a few focused steps.
- 1Connect Slack and Kibana to Notis once in the portal.
- 2Create an automation in the portal or ask Notis conversationally.
- 3Use one plain-language instruction to open a Kibana case from new Slack incident reports and include their context.
- 4Select the Slack channel-message trigger, choose a channel for run reports, and test with one real incident message.
Questions about this workflow
Does this create a case from every channel message?
The instruction can tell Notis to act only when a message reports an incident, so ordinary conversation is not intended to create cases.
Where do I review the result?
Review the created case in Kibana and the run report in the channel selected for the automation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Kibana. A trigger fires from one place; an action lands in another.
Slack triggers
Kibana actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Action
Tool to delete an action in kibana. use when you need to remove a specific action by its id, optionally within a specific space.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Alerting Rule
Tool to delete an alerting rule in kibana. use when you need to remove a specific alerting rule by its id.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Delete Connector
Tool to delete a connector in kibana. use when you need to remove an existing connector.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Delete Fleet Output
Tool to delete a specific output configuration in kibana fleet. use when you need to remove an existing output by its id.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Delete Fleet Proxy
Tool to delete a specific fleet proxy configuration by its id. use when you need to remove an existing proxy setup.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Delete List
Deletes a list. use when you want to delete a list by its id.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Delete Osquery Saved Query
Tool to delete a saved osquery query by its id. use when you need to remove a specific osquery saved query.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Delete Saved Object
Tool to delete a saved object in kibana. use when you need to remove a specific saved object like a visualization or dashboard.
Connect any two apps with Notis in the middle.
Slack and Kibana, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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