Catch customer tone changes without rereading every thread
Let Notis analyze new customer channel messages for sentiment and call attention to signs of frustration or strong satisfaction.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Sentiment Analysis
Tool to analyze text sentiment. Use when you need to classify text into positive, negative, or neutral sentiment.
Why this helps
A busy founder can miss an unhappy customer signal while switching between conversations and product work.
- Notice negative customer sentiment sooner
- Scan fewer messages manually
- Keep customer feedback visible during a busy day
Setup
Build it in a few focused steps.
- 1Connect Slack and Jigsawstack to Notis once in the portal.
- 2Create an automation in the portal or tell Notis in a connected channel that you want new customer channel messages analyzed for sentiment.
- 3Use one plain-language instruction: analyze each new message in the selected customer Slack channel for sentiment and report negative or notably positive signals with a short explanation.
- 4Choose the Slack channel message received trigger and select where Notis should report runs.
- 5Test with one real customer message whose tone is clear.
Questions about this workflow
Does this analyze direct messages too?
No. This workflow uses the Slack channel message trigger, which does not match direct messages.
What does Jigsawstack contribute?
Jigsawstack analyzes the message text and classifies its sentiment; Notis reports the result.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Jigsawstack. A trigger fires from one place; an action lands in another.
Slack triggers
Jigsawstack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Generate Image from Prompt
Tool to generate images from text prompts. Use when you need visual content created from a prompt.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Sentiment Analysis
Tool to analyze text sentiment. Use when you need to classify text into positive, negative, or neutral sentiment.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Text to Speech
Tool to convert text to natural-sounding speech. Use when you need to generate an audio file from text input.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Web Search
Tool to perform AI-powered web search with AI overview and geo-aware results. Use when you need concise search results enriched with AI summary and location context.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Jigsawstack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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