Start customer research from the conversation
Let Notis search the public web when a customer asks a factual question in your Slack support channel, then review the result before replying.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Web Search
Tool to perform AI-powered web search with AI overview and geo-aware results. Use when you need concise search results enriched with AI summary and location context.
Why this helps
Finding an answer can pull a founder out of a customer conversation and into a string of browser tabs.
- Start research without leaving the conversation manually
- Get a concise answer to review
- Keep the customer question attached to its context
Setup
Build it in a few focused steps.
- 1Connect Slack and Jigsawstack to Notis once in the portal.
- 2Create an automation in the portal or ask Notis to research factual customer questions in a selected channel.
- 3Use one plain-language instruction asking for a public web search and a short, source-linked starting answer for each suitable question.
- 4Choose Channel Message Received as the trigger and pick a channel for run reports.
- 5Test with one real question whose answer should be available publicly.
Questions about this workflow
Does it automatically answer the customer?
No. It prepares a research starting point for you to review.
Can it answer questions about my product setup?
Only information available to the configured web search can support an answer; private internal documentation is outside this workflow.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Jigsawstack. A trigger fires from one place; an action lands in another.
Slack triggers
Jigsawstack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Generate Image from Prompt
Tool to generate images from text prompts. Use when you need visual content created from a prompt.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Sentiment Analysis
Tool to analyze text sentiment. Use when you need to classify text into positive, negative, or neutral sentiment.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Text to Speech
Tool to convert text to natural-sounding speech. Use when you need to generate an audio file from text input.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Web Search
Tool to perform AI-powered web search with AI overview and geo-aware results. Use when you need concise search results enriched with AI summary and location context.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Jigsawstack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Jigsawstack.