Triage support reports with IP context from Ipdata co
Give support discussions a useful first look at an IP without asking someone to leave the conversation and start from scratch.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
IPData Lookup IP V1
Tool to lookup comprehensive IP information (geolocation, network, company, and threat data) in one call. Use when you need all IP insights together.
Why this helps
Support and product details often arrive together, making it harder to focus on the immediate investigation.
- Bring several types of IP context into one lookup.
- Help distinguish a network issue from a suspicious access report.
- Reduce repeated copy and paste between Slack and investigation tools.
Setup
Build it in a few focused steps.
- 1Connect Slack and Ipdata co to Notis once through the portal.
- 2Create an automation in the portal, or ask Notis conversationally to enrich support reports that include IPs.
- 3Give Notis one plain-language instruction to identify investigation requests containing an IP and return a comprehensive lookup.
- 4Select Channel Message Received and choose where Notis should report runs.
- 5Test with a real support-style Slack message containing a test IP.
Questions about this workflow
Does it create or update a support ticket?
No. This workflow runs an Ipdata co lookup and reports the result through Notis; it does not create a ticket.
Can the instruction focus on customer reports?
Yes. Describe the kind of support report that should qualify in the automation's plain-language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Ipdata co. A trigger fires from one place; an action lands in another.
Slack triggers
Ipdata co actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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New Channel Created Trigger
Triggered when a new channel is created in Slack.
EU-specific IP lookup
Tool to lookup a specific IP address via the EU-only data residency endpoint. Use when you need IP lookup processed and stored within the EU.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
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Tool to fetch the international calling_code for an IP's country. Use when you need only the calling code field from ipdata_co.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
IPDATA Field Carrier
Tool to return only the carrier object for the calling IP. Use when you need mobile carrier details of a specific IP.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
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Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
IPData: Continent Code
Tool to return only continent_code for an IP. Use when only the continent code is required.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Get Continent Name from IP
Tool to return only continent name for an IP. Use when only the continent name is required.
Connect any two apps with Notis in the middle.
Slack and Ipdata co, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Ipdata co.