Close out an Instagram conversation from Slack
After confirming a conversation is handled, use the Slack closeout note to mark its Instagram messages seen.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Mark Seen
Mark instagram dm messages as read/seen for a specific user.
Why this helps
A handled conversation can still look like unfinished work if its Instagram messages remain unread.
- Helps the Instagram inbox reflect completed follow-up.
- Makes it easier to distinguish seen conversations from pending ones.
- Connects a closeout note to the relevant inbox update.
Setup
Build it in a few focused steps.
- 1Connect Slack and Instagram to Notis once through the portal.
- 2Create an automation with a plain-language instruction to mark the specified Instagram conversation seen after a Slack closeout confirmation.
- 3Select the Slack channel-message trigger, choose a run-report channel, and test with one conversation you have finished handling.
Questions about this workflow
Should I trigger this before replying?
Use it for a conversation you have already reviewed and handled, so the seen status matches your work.
What does the action change?
It marks Instagram DM messages as read or seen for a specific user.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Instagram. A trigger fires from one place; an action lands in another.
Slack triggers
Instagram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Carousel Container
Create a draft carousel post with multiple images/videos before publishing.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Media Container
Create a draft media container for photos/videos/reels before publishing.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create Post
Publish a draft media container to instagram (final publishing step).
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Get Conversation
Get details about a specific instagram dm conversation (participants, etc).
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Get Post Comments
Get comments on an instagram post.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Get Post Insights
Get instagram post insights/analytics (impressions, reach, engagement, etc.).
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Get Post Status
Check the processing status of a draft post container.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Get User Info
Get instagram user info including profile details and statistics.
Connect any two apps with Notis in the middle.
Slack and Instagram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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