Get Hookdeck issue details from a private Slack request
When you need to investigate quietly, a direct message can prompt Notis to retrieve details for a known Hookdeck issue.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Retrieve Hookdeck Issue
Tool to retrieve details of a specific Hookdeck issue. Use after confirming the issue ID.
Why this helps
Private troubleshooting still takes a context switch to locate the issue record.
- Retrieve a specific issue without interrupting a channel.
- Keep a focused troubleshooting request in one place.
- Get issue context before deciding what to do next.
Setup
Build it in a few focused steps.
- 1Connect Slack and Hookdeck to Notis once in the portal.
- 2Create the automation in the portal or ask Notis conversationally.
- 3In one instruction, ask Notis to retrieve a Hookdeck issue only when a Slack DM includes its issue identifier and requests details.
- 4Choose the Slack direct message trigger and select a channel for run reports.
- 5Test in a Slack DM using a known issue identifier and verify the returned details.
Questions about this workflow
Will it run on channel messages?
No. It uses the Slack direct message trigger.
Does it resolve the issue?
No. It retrieves issue details for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Hookdeck. A trigger fires from one place; an action lands in another.
Slack triggers
Hookdeck actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Cancel Hookdeck Events
Tool to create a bulk cancellation job for events. Use when you need to cancel multiple events matching filters.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Bulk Retry Hookdeck Events
Tool to initiate a bulk retry for a set of events. Use when you need to retry multiple failed events matching filters.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Cancel Hookdeck Event
Tool to cancel all future delivery attempts for a specific event. Use when you need to stop retries of an event before manual intervention.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Cancel Hookdeck Scheduled Retries
Tool to cancel all future scheduled retries for an event. Use when you need to mute automatic retry attempts after repeated failures.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create Hookdeck Bookmark
Tool to create a new bookmark. Use when you want to bookmark a specific event for quick access.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create Hookdeck Connection
Tool to create a connection between a source and a destination. Use after setting up or referencing source/destination.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Create Hookdeck Destination
Tool to create a new Hookdeck destination. Use after setting up sources when you need to route events to endpoints.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create Hookdeck Source
Tool to create a new Hookdeck source. Use after setting up your project when you need to receive and route incoming webhooks.
Connect any two apps with Notis in the middle.
Slack and Hookdeck, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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