Bring Hookdeck issues into a Slack troubleshooting request
When someone flags a delivery concern, Notis can retrieve Hookdeck issues so the team has a shared place to start.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Hookdeck: List Issues
Tool to list all issues detected in your Hookdeck account. Use when you need to retrieve and filter issues by type, status, or time.
Why this helps
Issue review interrupts the conversation and leaves the rest of the team waiting for context.
- Bring detected issues into the team's troubleshooting flow.
- Reduce context switching during a concern or incident.
- Give collaborators a consistent starting point for investigation.
Setup
Build it in a few focused steps.
- 1Connect Slack and Hookdeck to Notis once in the portal.
- 2Create the automation in the portal or ask Notis to create it conversationally.
- 3Write one instruction for Notis to list relevant Hookdeck issues when a Slack channel message asks for an issue check.
- 4Pick the Slack channel message trigger and select where run reports should go.
- 5Test with a Slack request and review the issues returned by Hookdeck.
Questions about this workflow
Does listing issues resolve them?
No. This workflow retrieves issues so the team can review them.
Can the request narrow the issue list?
The instruction can ask Notis to use the criteria stated in the Slack message where Hookdeck supports them.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Hookdeck. A trigger fires from one place; an action lands in another.
Slack triggers
Hookdeck actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Cancel Hookdeck Events
Tool to create a bulk cancellation job for events. Use when you need to cancel multiple events matching filters.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Bulk Retry Hookdeck Events
Tool to initiate a bulk retry for a set of events. Use when you need to retry multiple failed events matching filters.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Cancel Hookdeck Event
Tool to cancel all future delivery attempts for a specific event. Use when you need to stop retries of an event before manual intervention.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Cancel Hookdeck Scheduled Retries
Tool to cancel all future scheduled retries for an event. Use when you need to mute automatic retry attempts after repeated failures.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create Hookdeck Bookmark
Tool to create a new bookmark. Use when you want to bookmark a specific event for quick access.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create Hookdeck Connection
Tool to create a connection between a source and a destination. Use after setting up or referencing source/destination.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Create Hookdeck Destination
Tool to create a new Hookdeck destination. Use after setting up sources when you need to route events to endpoints.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create Hookdeck Source
Tool to create a new Hookdeck source. Use after setting up your project when you need to receive and route incoming webhooks.
Connect any two apps with Notis in the middle.
Slack and Hookdeck, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Hookdeck.