Record incident customer impact from Slack
Keep a concise monitoring record when the team shares a concrete summary of who or what an incident affected.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Report Event
Tool to send custom events to Honeybadger Insights. Use when recording structured NDJSON telemetry.
Why this helps
Impact details are often scattered across a long incident thread and hard to find later.
- Captures impact summaries where the team already discusses incidents.
- Makes reported customer effects easier to review later.
Setup
Build it in a few focused steps.
- 1Connect Slack and Honeybadger to Notis once through the portal.
- 2Create an automation with one prompt directing Notis to record a structured Insights event only when a Slack post clearly summarizes incident customer impact.
- 3Select Channel Message Received as the trigger.
- 4Choose a channel for run reports and test with one real impact summary.
Questions about this workflow
Will this infer impact from an error message?
The prompt should limit capture to impact explicitly stated in the Slack message.
What kind of impact is suitable?
A concrete team-provided summary, such as which service or customer group was affected.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Honeybadger. A trigger fires from one place; an action lands in another.
Slack triggers
Honeybadger actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Report Check-In
Tool to report a check-in (ping) to Honeybadger. Use when monitoring scheduled tasks to signal they're running on time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Report Deployment
Tool to report a new deployment to Honeybadger. Use after a successful release to notify Honeybadger of the deployment.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Report Event
Tool to send custom events to Honeybadger Insights. Use when recording structured NDJSON telemetry.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Report Exception
Tool to report an exception notice to Honeybadger. Use when sending error details (stack trace, context) for diagnostics.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Upload File to S3
Tool to upload a local file to a managed S3 bucket. Use when preparing files for source-map uploads.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Upload Source Map
Tool to upload JavaScript source maps for error de-minification. Use after deploying assets to Honeybadger to attach source maps.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Honeybadger, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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