Turn a customer segment discussed in Slack into a Heyy label
When the team agrees on a new segment in a channel, let Notis create its Heyy label while the decision is fresh.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Create Label
Tool to create a new label for categorizing contacts in Heyy. Use when you need to organize contacts into categories or groups.
Why this helps
New segment names are easy to lose between a Slack discussion and the Heyy setup work that follows.
- Keep Heyy categories aligned with team decisions.
- Avoid a separate admin task after a segment discussion.
- Make new terminology easier to apply consistently.
Setup
Build it in a few focused steps.
- 1Connect Slack and Heyy to Notis once through the portal.
- 2Create an automation in the portal or ask Notis conversationally.
- 3Give Notis one instruction to create a Heyy label when a Slack channel message clearly announces an approved customer segment.
- 4Select the Slack Channel Message Received trigger and choose a run-report channel.
- 5Test with a message that states an actual segment name and approval.
Questions about this workflow
Will every message create a label?
The instruction should tell Notis to act only when a message clearly announces an approved segment and provides its name.
Can this create labels for discussions that are still tentative?
Tell Notis to wait for explicit approval language before creating a label.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Heyy. A trigger fires from one place; an action lands in another.
Slack triggers
Heyy actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact Attribute
Tool to create a new custom attribute for contacts in Heyy. Use when you need to add custom fields to track additional information about contacts, such as customer segments, preferences, or custom identifiers.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Contact
Tool to create a new contact in Heyy with optional details including first name, last name, email, phone number, labels, and custom attributes. Use when you need to add a new contact to your Heyy account.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create Label
Tool to create a new label for categorizing contacts in Heyy. Use when you need to organize contacts into categories or groups.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create Webhook
Tool to create a new webhook for receiving event notifications across multiple channels. Use when you need to set up real-time event notifications for messages.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Delete Attribute
Tool to delete an attribute by its unique identifier. Use when you need to remove an attribute from the system.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Delete Label
Tool to delete a label by its unique identifier. Use when you need to remove a label from the system.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Delete Webhook
Tool to delete a webhook by its unique identifier. Use when you need to remove a webhook from Heyy.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
List Attributes
Tool to retrieve all attributes available in the Heyy system. Use when you need to get a list of all attributes with their properties and visibility settings.
Connect any two apps with Notis in the middle.
Slack and Heyy, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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