Make member recognition easier with profile context
A thoughtful recognition should not require a detour through several tools. Let Notis retrieve the relevant Heartbeat profile when the team celebrates a community member in Slack.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Retrieve User
Tool to retrieve a single user by their ID. Use when you need to get detailed information about a specific user in the Heartbeat community.
Why this helps
Good recognition ideas can fade while someone searches for the basic context needed to follow through.
- Brings member context into the moment recognition is discussed.
- Helps the team follow through on community appreciation.
- Reduces friction between a good idea and a useful next step.
Setup
Build it in a few focused steps.
- 1Connect Slack and Heartbeat to Notis once through the portal.
- 2Create an automation in the portal, or describe the outcome to Notis in plain language.
- 3In one instruction, ask Notis to retrieve a matching Heartbeat user profile when a Slack message proposes recognizing a community member.
- 4Select the Slack Channel Message Received trigger and choose a channel for run reports.
- 5Test with a real recognition message that identifies the member clearly.
Questions about this workflow
Does the workflow send a recognition message to Heartbeat?
No. The available action retrieves a user profile; it does not post messages or send notifications.
What if the member is not identifiable from the message?
Ask Notis to report that it needs more identifying context rather than guessing at a profile.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Heartbeat. A trigger fires from one place; an action lands in another.
Slack triggers
Heartbeat actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Events
Tool to retrieve event information from the community. Use when you need to list events with optional pagination support.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List channels
Tool to retrieve a paginated list of channels in the community. Use when you need to list, browse, or search for channels in the Heartbeat community. Supports filtering by archived status, channel type, and pagination.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
List Groups
Tool to retrieve a paginated list of access groups in the community. Use when you need to browse groups with optional filters for parent groups or user membership. Supports cursor-based pagination.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
List Users
Tool to retrieve a paginated list of users in the Heartbeat community. Use when you need to get user information with optional filtering by creation date, group membership, or role.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Reactivate User
Tool to reactivate a previously deleted user by email to allow them to access the community again. Use when you need to restore access for a user who was previously removed.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Retrieve Group
Tool to retrieve a single group by its ID. Use when you need to get detailed information about a specific group in the Heartbeat community.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Retrieve User
Tool to retrieve a single user by their ID. Use when you need to get detailed information about a specific user in the Heartbeat community.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Heartbeat, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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